Privacy Policy

Last Updated: April 2026

1. Who We Are

Highline Builders & Roofing ("we," "our," or "us") is a licensed and insured roofing contractor based in Everett, Washington, serving homeowners throughout Snohomish County. This Privacy Policy describes how we handle information collected through our website at highlinebuildersroofing.com (the "Site").

If you have questions about this policy or your information, contact us at 425-321-8309 or through our contact page.

2. Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically when you visit our Site.

Information you provide directly includes:

• Your name, phone number, and email address when you submit our estimate request or contact form
• Your home address or service location if provided
• Details about your roofing project, issue, or service request
• Any other information you choose to include in a form submission or email

Information collected automatically includes:

• Browser type and version
• Pages visited and time spent on the Site
• Referring website or search query that brought you here
• General geographic location (city/region level, not precise)
• Device type (desktop, mobile, tablet)

This automatic data is collected through standard web server logs and, where applicable, third-party analytics tools such as Google Analytics.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests, questions, or service inquiries
• To schedule consultations, inspections, or project work
• To communicate project updates, estimates, invoices, and follow-up information
• To improve our website and understand how visitors interact with it
• To comply with applicable legal obligations

We do not sell your personal information. We do not use your information for automated decision-making or profiling.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: Third-party vendors who help us operate our website or manage communications (e.g., web hosting, email delivery). These providers are contractually bound to use your information only as directed by us.
• Legal requirements: If required by law, court order, or governmental authority, we may disclose information as necessary.
• Business transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our Site may use cookies — small text files stored on your device — to improve your browsing experience and collect analytics data. Types of cookies we may use:

• Essential cookies: Required for the Site to function properly
• Analytics cookies: Help us understand how visitors use the Site (e.g., Google Analytics)

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain parts of the Site. For more information on Google Analytics and how to opt out, visit tools.google.com/dlpage/gaoptout.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy — generally for the duration of any business relationship plus a reasonable period afterward (typically up to 3 years), unless a longer retention period is required by law.

You may request deletion of your information at any time by contacting us directly.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or disclosure. However, no method of data transmission or storage over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications at any time

To exercise any of these rights, contact us at 425-321-8309 or through our contact page. We will respond within a reasonable timeframe.

9. Third-Party Links

Our Site may contain links to third-party websites (such as Google Maps, Google Business Profile, or review platforms). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please reach out:

• Phone: 425-321-8309
• Web: highlinebuildersroofing.com/contact
• Address: Everett, WA (Snohomish County)